Terms and Conditions

Last updated 15 October 2026

These terms explain how you may use the FinBeezz website and our banking sales and application support services. In these terms, “FinBeezz”, “we”, “us” and “our” mean FinBeezz Financial Services L.L.C.

1 Our role

FinBeezz provides outsourced banking sales and application support under agreements with banks. We offer support only for the products and activities covered by our active agreements. We identify the relevant bank before you proceed with an application.

FinBeezz does not issue banking products, make credit decisions or hold customer funds. Products are provided and administered by the relevant bank under its own agreements and terms.

2 Product information and approval

All applications are subject to the bank’s eligibility, credit and compliance checks. The bank decides whether to approve an application and determines the approved amount, limit, pricing and other terms. FinBeezz does not guarantee approval or a particular outcome or processing time.

Product availability, features, rates and fees may change. Confirm the current information with the relevant bank and read its Key Facts Statement, fee schedule and contractual terms before accepting a product. The bank’s final documents govern the banking product.

3 Fees and payments

FinBeezz does not charge customers for its application support. We are paid by the relevant bank under our agreement with it. Any product fees or charges are set by the bank and are payable through the bank’s authorised channels.

Do not pay a FinBeezz advisor personally or transfer money to a personal account in connection with an application. If someone requests a payment on our behalf, contact info@finbeezz.com or +971 50 449 5533 to verify the request.

4 Your responsibilities

Provide accurate, complete and current information and documents that you are entitled to share. Tell us about material changes that may affect your application. False or forged information may result in rejection and referral to the relevant bank or authorities where appropriate.

Eligibility, including minimum age, depends on the bank and the product. Review all documents carefully and ask questions before signing. You are responsible for deciding whether to accept the bank’s offer.

5 Safe communication

Never disclose a password, PIN, CVV or one-time password to a FinBeezz advisor. Enter authentication codes only in the bank’s genuine authorised application or website. Use our published contact details to verify an advisor or communication you are unsure about.

6 Website use and third party links

Website content provides general information and is not personal financial, investment, legal or tax advice. Do not misuse the website, attempt unauthorised access, introduce harmful code or submit unlawful content.

Links to bank websites, Google Maps, WhatsApp or other external services take you to services operated by third parties. Their own terms and privacy notices apply. FinBeezz does not control their availability or content.

Website content and branding belong to FinBeezz or their respective owners. Third party branding does not by itself confirm that a particular product is available through FinBeezz.

7 Privacy

Our Privacy Policy explains how we handle enquiries and other personal information. The relevant bank also provides its own privacy notice for application and banking data. Submitting a website enquiry does not automatically submit a bank application or enrol you in marketing.

8 Service concerns and complaints

For a concern about a FinBeezz advisor, communication or application support, email info@finbeezz.com or call +971 50 449 5533. Include your contact details, the date and a short description. Please do not include passwords, one-time passwords or full card details.

For a complaint about a bank product or decision, use the relevant bank’s formal complaints process. We can help identify the bank’s contact channel where available. Where an unresolved complaint is eligible, you may be able to refer it to Sanadak, the UAE financial ombudsman. Check the current eligibility requirements at www.sanadak.gov.ae; referral is not automatic.

9 Responsibility and limitations

The bank is responsible for its product and approval decisions. FinBeezz remains responsible for its own conduct to the extent required by applicable law. Nothing in these terms excludes a responsibility or consumer right that cannot lawfully be excluded.

We aim to keep website information accurate and available, but interruptions or errors may occur. Confirm material product details with the relevant bank before making a decision.

10 Changes and applicable law

We may update these terms. The latest version and its update date will appear on this page. These terms are subject to applicable UAE law. Disputes will be handled by the courts or dispute resolution bodies having jurisdiction under applicable law.

11 Contact

FinBeezz Financial Services L.L.C
Office 307, Fronds Building, Sheikh Rashid Road, Al Garhoud, Dubai, United Arab Emirates
Phone and WhatsApp: +971 50 449 5533
Email: info@finbeezz.com