Privacy Policy

Last updated 15 October 2026

FinBeezz Financial Services L.L.C handles personal information when you visit our website, contact our team or request application support. This policy explains those activities. The relevant bank’s privacy notice also applies when it receives or processes your application information.

The data protection requirements that apply depend on the information and the activity involved. These may include applicable UAE personal data protection requirements and banking or credit data rules. Where we process information on a bank’s behalf, its authorised instructions and contractual requirements also apply.

1 Website enquiries

The Contact Us form asks for your name, email address, optional phone number, enquiry type, message and consent for us to respond. Enquiries are sent to our configured team mailbox so we can review and reply to them. The form does not create a customer account or automatically submit a bank application.

Please do not enter Emirates ID or passport copies, bank statements, full account or card details, passwords, PINs, CVVs or one-time passwords in the general enquiry form. If application documents are needed, our team will explain the relevant bank’s authorised collection process.

2 Application support and other information

For a banking application, the information required depends on the bank and product. It may include identity and contact details, identification documents, employment and income information, financial records, or business documents. We request or handle these only within our authorised role and the applicable process.

The bank may provide application status updates so we can follow up. Credit bureau checks, where required, are handled through the bank’s authorised process with the permissions required by applicable law. A website enquiry alone does not authorise a credit bureau check.

If you apply for a role by emailing your CV to hr@finbeezz.com, we use your CV, contact details and relevant employment information to review your application and contact you about recruitment. For business partnership enquiries, we use the information you provide to consider and respond to your enquiry. Please share only relevant information and do not include identity documents or banking records in an initial job application.

3 Why information is used

We use information to respond to enquiries, explain available products and requirements, coordinate requested application support, communicate status updates, handle service concerns, protect the website from misuse, and meet applicable legal or contractual requirements. The legal basis depends on the activity and may include your consent, steps you request, or an applicable legal obligation.

4 Who may receive information

Information may be shared with the bank you choose, authorised service providers supporting hosting, email or application processing, and authorities where legally required. Sharing is limited to the relevant purpose and authorised process. Bank processing is also governed by the bank’s own privacy notice.

5 Website technology and external services

The enquiry form uses a short-lived security cookie and a temporary hashed network identifier to help prevent abuse. Hosting and email providers may also process technical logs needed to operate and protect their services. The enquiry form itself does not add advertising or analytics tracking.

Clicking a WhatsApp or Google Maps link opens an external service. Your use of it is subject to that provider’s privacy notice and terms. Browser settings can restrict cookies, although some website functions may be affected.

6 Security and retention

We use safeguards appropriate to the information and the authorised processing involved. No internet or email service can guarantee complete security. Contact us if you suspect an unauthorised request or disclosure involving FinBeezz.

Information is kept for as long as reasonably needed for the relevant enquiry, application support, complaint handling, legal requirements or bank instructions. Retention depends on the type of record and the applicable requirements. Information is then deleted or anonymised as appropriate, subject to any lawful requirement to preserve it.

7 Service providers and international processing

Hosting, email and external communication providers may process information in locations outside the UAE. Where a transfer is subject to legal or bank restrictions, it must follow the applicable requirements and authorised safeguards. Contact us for information about the providers and arrangements relevant to your enquiry.

8 Your requests and choices

Subject to applicable law, you may request access to or correction of personal information, request deletion or restriction where available, and withdraw consent for processing that relies on consent. Some records may need to be retained, and withdrawing consent may prevent us from continuing requested application support.

Send requests to info@finbeezz.com. We may need to verify your identity using an appropriate method before acting. We will respond in accordance with applicable requirements. For records controlled by a bank, we may direct you to its privacy team or assist within our authorised role.

9 Marketing

Consent to respond to an enquiry is separate from consent to marketing. Any promotional contact must comply with the permissions and rules applicable to the channel. You may ask us to stop marketing by emailing info@finbeezz.com or telling the advisor contacting you. Necessary service or application updates may still be sent where appropriate.

10 Updates and contact

We may update this policy to reflect changes to our services, website or applicable requirements. The latest version will appear on this page with its update date. For privacy questions or concerns, contact us below.

FinBeezz Financial Services L.L.C
Office 307, Fronds Building, Sheikh Rashid Road, Al Garhoud, Dubai, United Arab Emirates
Phone and WhatsApp: +971 50 449 5533
Email: info@finbeezz.com